Claw Machine Stores
In addition to offering top-of-the-line claw machines, we are excited to introduce our new gift procurement services.
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Complete Claw Machine Store Layout Design
Professional 2D/3D layouts to optimize storespace, traffic flow, and machine placement.
Prize Cabinets & Fixtures
Custom prize cabinets, displays, and fixtures to showcase rewards and attract more players.
Prize Procurement Service
Access a wide range of high-quality prizes with cost control, seasonal updates, and logistics support.
Venue Management System
Smart management software with reporting cashless payment, and real-time performance monitoring
Excite Your Audience with Our Fantastic Claw Machines
Excite Your Audience with Our Fantastic Claw Machines
Tongru offers customized solutions or assistance to match your brand’s vibe and space requirements. Our estimated turnaround time is around 3 months (varies by project).
Based on your needs, here’s what our claw machine store solutions typically include, along with a complimentary 3D design rendering:
Perfect Your Stores with Items Below
- Self-service coin exchange machines
- A variety of claw machines with different models and gameplay options
- Gift display & storage cabinets
- Venue management system
- Other features


















Get A Quick Start!
Custom Claw Machine Sample for Trial
Our professional design and R&D teams at Tongru can bring most custom arcade claw machine ideas to life. We offer customized samples, allowing you to visually confirm the details of your claw machine customization and ensure the quality meets your standards.
Customization includes but not limited to
- Machine body (appearance, logo, lighting effect, etc.)
- Gameplay (claw types & sizes, players supported, etc.)
- Prizes and gifts selection / procurement
- …
Start Your Business Easily with Tongru
01
Inquiry
Depending on your specific needs, itmay take one or more days for bothparties to confirm the projectre quirements.
02
Free Desian & Ouotation
We offer free 2D/3D design services(within 1-5 days) to visualize your clawmachine solution. A quotation will beprovided once you confirm the details.
03
Customization & Production
Upon receipt of your payment, themanufacturing process takes 25-30 days. Each claw machine undergoesmeticulous examination beforedelivery.
04
Delivery & After-sales Service
We offer multiple delivery methods.Our claw machines come with a 1-yearwarranty and lifetimemaintenance service.
What Machines are Necessary in a Claw Machine Store?
When running a claw machine arcade store, the following machines are commonly included:
1. Single-Player Medium Claw Machines
These make up over 70% of the inventory. Single-player claw machines arehighly profitable and suitable for a variety of prize types, making them very popular with customers. There are different styles of single-player machines, allowing for a mix of models in one store.
2. Other Types of Claw Machines
These account for about 30% of the inventory. In addition to single-player claw machines, it’s important to include approximately 30% of other types of machines to diversify gameplay and enhance the overall appeal of the store. Typical options include mini claw machines, two-player claw machines, and four-player claw machines, each catering to different usage scenarios. For example, a four-player claw machine can attract families, allowing both adults and children to play together and fostering parent-child interaction.
Additionally, machines like barber cut arcade machines, capsule toy machines, island machines, pick-up machines, and six-claw machines provide various gameplay experiences. At least one of these machines should be included to enrich the gameplay options. Notably, pick-up machines and six-claw machines, which are newly released on the market, feature multiple claws that operate simultaneously, bringing customers more excitement and proving to be highly profitable.
3. Token Exchange Machines
Token exchange machines are essential for converting currency, making them a must-have in any claw machine store. Typically, a store will have 2 to 6 token exchange machines, depending on its size.
Clients Reviews
Tongru Turns Your Space Into Revenue
“l have opened more than 10 claw machine stores inCalifornia, and these machines are extremelypopular.l have to consider opening even morestores-it’s truly a crazy and bold plan! We sourceour claw machines from Tongru, and the machinesare diverse in style, highly profitable, and durable. lam very satisfied!”
William
Boss
New York, UsA
“Tongru is the factory we’ve found in the Chinesemarket with strong development capabilities. Theyhave created the latest gameplay for our customcapsule machines, which makes me very satisfied. 1plan to make a large purchase-it’s been a pleasant collaboration!”
しみず
Boss
Yokohama, Japan
“l am a Chinese living in Us,, l noticed the booming clawmachine business during my visit to homeland. Thus lplanned to start a new business. At first, l lackedexperience and was concerned about after-salesissues with the machines.l compared over 10Chineseclaw machine manufacturers and ultimatelychose Tongru. When l visited their factory, l discoveredthat the machines are exported to Japan and the U.S.which boosted my confidence. The designer helped mewith store design, saving me a lot of time. Six months in,my store is profitable, confirming my choice was right!
Mr. Liu
Entrepreneur
Las Vegas, UsA
“l’ve introduced new claw machines from Tongru tomy family entertainment centers, attracting a lot ofnew customers who absolutely love them! Thesemachines are among the most profitable for mybusiness! With their engaging gameplay and eye-catching designs, they keep customers comingback for more.
Mike
Boss
Ontario, canada
“l am Tongru’s agent for the Japanese market andhave been collaborating with them for eight years.This is the best quality claw machine l’ve found inthe Chinese market, and it has brought ussignificant revenue, which makes me very satisfied.My customers love these machines; Tongrulaunches new machines every year, and they areexcellent!”
さんさい
CEO
Tokyo, Japan
FAQs
1. Can claw machines be customized?
Yes, Tongru offers custom claw machine solutions, including logos, stickers, lighting, and language options. Logos, stickers, and lighting can be customized for free with a minimum order of one machine, while language customization requires a minimum order quantity (MOQ).
2. How can you identify the quality of a claw machine?
Compare the parameters of the main parts of a claw machine:
- Cabinet Material and Thickness: A high-quality claw machine typically uses a full-metal cabinet with a thickness of over 1.0mm.
- Glass Quality: High-quality claw machine glass is made of explosion-proof tempered glass, and ultra-clear glass products are of higher quality.
- Acrylic: The thickness and transparency of the acrylic.
- Mainboard: Check the quality of the IC and verify whether the mainboard supports development capabilities.
- Power Supply Box: The power rating and brand of the power supply box.
- Wiring: Ensure the wiring complies with UL certification and national standards.
- Light Strips: The lifespan, color temperature, and brand of the light beads.
Crane: The material and service life.
3. What is the design process for a claw machine?
- Inquire and confirm your project requirements.
- You provides the logo, preferred patterns, colors, and lighting.
- Tongru designs the claw machine’s appearance.
4. Do you need to install the machine upon receipt? How is it set up?
No installation is required. The claw machine is shipped fully assembled. Upon receipt, simply unpack the machine, connect it to a power source, and press the start button. Press the setting button to enter the machine setup mode and select the settings option. Tongru provides an instruction manual and setup video for the customer.
5. What is the lifespan of Tongru's claw machine?
Tongru’s claw machines are designed to last over 10 years.
6. Can the claw machines be developed?
Yes, Tongru provides deep customization and development for customers, including exclusive claw machine styles, gameplay, etc.
7. How is the claw machine shipped, & how long does it take?
Tongru provides customers with freight options, including door-to-door or port delivery. It usually takes 40-45 days shipping to North America. Tongru will offer a free inquiry service for shipping costs and time according to your address.
8. What preparations are needed to open a claw machine/arcade store?
- Market research
- Store location selection
- Store decoration
- Purchase of claw machines and prizes
- Planning for opening and promotional activities
9. How many claw machines are needed to open a claw machine/arcade store?
The number of machines needed depends on the size of your claw machine store.
Typically, a 100㎡ store requires around 30 claw machines. Tongru will provide a free layout plan according to your store size, helping to accurately determine the required claw machine quantity. Additionally, Tongru offers a free quotation service.
10. How long will it take to make a profit from opening a claw machine store/arcade store?
The break-even period depends on the customer’s business operations. In North America, customers who partner with Tongru typically break even within 3-6 months.
11. What services and solutions does Tongru offer for opening a claw machine/arcade store?
- Provides customizable claw machines.
- Offers free store layout design.
- Provides 3D store design
- Offers customization and procurement of supporting products, such as counters and prizes.
- Provides store management systems.
- Considerable After-sales service.
12. What is the design process for a claw machine/arcade stroe?
- Inquire and confirm your project requirements.
- Provide a free 2D/3D layout design tailored to your store size.
- Quote after confirming all the details.
- Tongru provides a 3D rendering of your store.
- Begin the manufacturing process based on your specifications.
13. How long does the design process take in Tongru?
- 1 day for the appearance design of the claw machine.
- 1 day for the store layout design.
- 3 days for the 3D rendering of the store.
14. What after-sales services are provided by Tongru?
- The entire claw machine comes with a 1-year warranty. During the warranty period, Tongru will replace parts for free if they are not damaged by human error.
- After the warranty period, if the machine is damaged, Tongru will provide paid parts.
- If there is an error code on the machine, there are corresponding solutions for different error codes. Tongru responds to customer inquiries within 8 hours.
15. Can You become an agent?
Yes, except for the Japanese market, Tongru is looking for agents worldwide. Tongru offers:
- Deep customization and development.
- Regional protection for agents.
- Attractive agent prices.
- Training on machine use and after-sales service.
Get One-stop Solution for Your Claw Machine Business!
Complete Claw Machine Store Design
Claw Machines Customization
Prize Cabinets & Fixtures Customization
Venue Management System
Prize Procurement Service
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